Altice USA Reports Second Quarter 2020 Results

NEW YORK–(BUSINESS WIRE)–Altice USA (NYSE: ATUS) today reports results for the second quarter ended June 30, 2020.

Dexter Goei, Altice USA Chief Executive Officer, said: I am very proud of the Altice USA team for delivering such an exceptional quarter while navigating the challenges presented by the pandemic. Our core cable business performed extremely well, and we remain committed to serving our broader community with the connectivity and news they need during this unprecedented time. For the second consecutive quarter, we delivered best-ever customer net additions, driven by organic broadband growth, and increased revenue, net income and Adjusted EBITDA year-over-year. We saw resilience in our Business Services segment, where we grew revenue more than two percent, and began to see a recovery in our News and Advertising business as we exited the quarter. While the pandemic continues to pose some uncertainty in the back half of the year, we are encouraged by the strength and resilience of our business, and by the opportunity set presented. We are, therefore, reinstating guidance for full-year revenue and EBITDA growth. Lastly, we announced the sale of a minority stake in our Lightpath fiber enterprise business, valuing the business at 14.6x 2019 Adjusted EBITDA(1), and closed our acquisition of Service Electric of New Jersey on-schedule, demonstrating our ability to create value through M&A.”

Key Financial Highlights

  • Total Revenue grew +1.0% YoY in Q2 2020 to $2.47 billion, driven by Broadband revenue growth of +14.2% YoY. Residential revenue grew +0.8% YoY, Business Services grew +2.2% YoY, and News and Advertising revenue declined -15.6% YoY.
  • Net income attributable to stockholders was $111 million for Q2 2020, or $0.19/share (compared to a net income of $86 million, or $0.13/share, in Q2 2019).
  • Adjusted EBITDA(2) increased +2.5% YoY in Q2 2020 to $1.11 billion with a margin of 44.7% (growth of +3.7% YoY and a margin of 45.8% ex-mobile(2)).
  • Cash capex of $229 million in Q2 2020 represented 9.2% of revenue, down -27.8% YoY partly due to delayed permitting in the company’s FTTH rollout.
  • Operating Free Cash Flow(2) for Q2 2020 increased +15.1% YoY to $877 million, primarily reflecting lower capital spending on a YoY basis.
  • Free Cash Flow(2) of $707 million in Q2 2020 increased +49.8% YoY.
  • Share repurchases were approximately $631 million in total in Q2 2020 and $1.4 billion year-to-date.
  • FY 2020 Outlook Update: The company is reinstating guidance for revenue (ex-mobile) and Adjusted EBITDA growth for 2020, and maintains guidance for capex of less than $1.3 billion for the year. The company retains its year-end leverage target of 4.5-5.0x (L2QA net debt to Adjusted EBITDA) for its CSC Holdings, LLC debt silo excluding Lightpath (Lightpath will be financed independently with its own debt silo following the completion of the sale of the minority stake) and continues to expect to complete $1.7 billion in share repurchases in 2020.

 

 

Three Months Ended June 30,

 

Six Months Ended June 30,

($k)

 

2020

 

2019

 

2020

 

2019

Revenue

 

$2,474,979

 

$2,451,081

 

$4,925,235

 

$4,847,648

Net income attributable to Altice USA, Inc. stockholders

 

111,264

 

86,367

 

110,406

 

61,368

Adjusted EBITDA(2)

 

1,105,785

 

1,079,163

 

2,137,164

 

2,112,103

Capital Expenditures (cash)

 

228,723

 

316,867

 

527,805

 

657,253

(1)

These multiples are being provided to provide context for the purchase price for the stake being sold and are based on Adjusted EBITDA and Operating Free Cash Flow for Lightpath, which are non-GAAP measures, and which have been prepared on a pro forma basis to reflect Lightpath General and Administrative (G&A) expenses allocated in accordance with the agreement between the parties, as future G&A expenses at Lightpath are expected to be higher than historical allocations. As such, these non-GAAP measures cannot be reconciled to the nearest GAAP measure of Lightpath which are prepared on the historical basis of allocation.

(2)

See “Reconciliation of Non-GAAP Measures” on page 6 of this release. Operating Free Cash Flow defined as Adjusted EBITDA less cash capital expenditures, and Free Cash Flow defined as net cash flows from operating activities less cash capital expenditures. Adjusted EBITDA growth of 3.7% and margin of 45.8% in Q2-20 exclude approximately $18.8m of losses related to Altice USA’s mobile business in the current period and $5.3m in Q2-19.

Key Operational Highlights

  • Total unique Residential customer relationships grew +1.8% YoY in Q2 2020, or +1.4% YoY adjusted to exclude customers greater than 90 days delinquent (“>90 days”) associated with the pandemic-related FCC Pledge and New Jersey Executive Order (“NJ Order”)(3). Residential revenue per customer relationship declined -0.4% YoY to $144.38 (vs. $145.02 in Q2 2019), although was broadly in line with the prior year adjusted for the customer impact of the FCC Pledge and NJ Order non-pays (-0.2% YoY to $144.66). Overall, Residential revenue grew +0.8% YoY in Q2 2020.
  • Residential Broadband RGUs: reported best-ever quarterly net additions of +70k in Q2 2020 (vs. +13k in Q2 2019). Including the complimentary Altice Advantage Internet (AAI) customer net additions, residential broadband net additions were +79k in Q2 2020. Adjusted for FCC Pledge and NJ Order non-pays (and excluding AAI), residential broadband net additions would have been +53k in Q2 2020, which still represents the best-ever quarterly broadband RGUs performance for Altice USA.

    • Residential Video RGUs: reported quarterly net losses of -35k in Q2 2020 (vs. -21k in Q2 2019). Adjusted for FCC Pledge and NJ Order non-pays, video net loss would have been a loss of -43k in Q2 2020.
    • Business Services revenue grew +2.2% in Q2 2020 with growth in Enterprise & Carrier revenue growing +3.0% YoY and SMB revenue growing +1.7% YoY. Business Services saw recovery in SMB customer gross additions exiting the quarter. Similar to the Residential business, SMBs have seen an increase in demand for broadband speed upgrades, and enterprise customers are upgrading service to support remote work with managed services like secured Internet and conferencing solutions. The company’s Enterprise & Carrier business continues to gain momentum in the education, government and healthcare verticals, driven by elevated connectivity needs during the pandemic. Altice USA continues to have success with its managed services suite of products including security, Smart WiFi, and hosted voice services for both SMB and mid-market enterprise customers.
  • News and Advertising revenue decreased -15.6% in Q2 2020, driven mainly by a decline in national branded and linear advertising associated with the COVID-19 pandemic, but with some recovery in local and regional advertising as the quarter progressed. Cheddar traffic was up 72% in June (relative to February, prior to pandemic-related stay-at-home restrictions), and its user base was up 86% over the same timeframe given strong appetite for news flow in the current environment. News 12 viewership is up 16% in the same timeframe.
  • Altice Mobile now has more than 140k mobile lines since the commercial launch in September 2019 (+34k net additions in Q2 2020, generating revenue of $19.9 million for the quarter), reaching 2.9% penetration of Altice USA’s unique customer relationship base.
  • Increased network usage and demand for higher broadband speeds during “stay-at-home” restrictions: In Q2 2020, the company saw an increase of 59% YoY in average data usage per customer to approximately 440 GB per month (approximately 550 GB per month for broadband-only customers). The pace of broadband speed upgrades remains elevated, up 40% year-over-year. The average broadband speeds taken by Altice USA’s customer base has now increased nearly threefold in the past three years to 242 Mbps at the end of Q2 2020. Approximately two-thirds of our Internet customers remain on plans delivering 200 Mbps or less, representing a sizable opportunity to continue to upgrade speeds. As one of the main drivers of increased data usage, Optimum video streaming increased 46% year-over-year.
(3)

Adjusted subscriber results remove 18k residential customer relationships (including 18k broadband subscribers, 8k video subscribers) at the end of Q2 2020 in accordance with the company’s ordinary disconnect policies of 90 days or more non-payment for customers who either opted into the FCC Pledge or were covered by the New Jersey Executive Order.

  • FTTH strategy and introduction of fiber double- and triple-play: In July 2020, Altice USA introduced its triple-play fiber offering, delivering symmetrical broadband speeds up to 1 Gigabit per second as well as video and voice services over its all-IP fiber-to-the-home (FTTH) network, further differentiating its product set and delivering against our long-term fiber strategy. At the end of Q2 2020, Altice USA covered approximately 900,000 homes with FTTH technology available for service. The company remains positive on the future of its FTTH deployment initiatives and confident in delivering both capex and opex efficiencies following the completion of its FTTH build.
  • Expansion of 1 Gig broadband speed coverage: Ongoing network investment and the continued deployment of cable DOCSIS 3.1 and fiber technologies have enabled the company to make available 1 Gig broadband service in more than 75% of Altice USA’s footprint. In Q2 2020, 1 Gig sell-in to new customers increased to 24% where 1 Gig services are available, up from 13% in Q1 2020. Less than 4% of the company’s total customer base currently take Gigabit speeds, representing a significant growth opportunity for the company.
  • Increase in new-builds: Altice USA has been accelerating the pace of its network edge-outs, adding another 130,000 homes passed in the last-twelve-months (LTM) period ended Q2 2020, across its entire footprint. The company is seeing strong momentum in growing customer penetration, typically reaching approximately 40% within a year, and this remains a focus area for growth.

FY 2020 Outlook Update

In Q1 2020, the company temporarily withdrew revenue and Adjusted EBITDA guidance due to uncertainty from the ongoing COVID-19 pandemic. This quarter, the company is reinstating revenue and Adjusted EBITDA guidance given increased visibility into 2H 2020. For the full year 2020, the company now expects:

  • Revenue (ex-mobile): Growth
  • Adjusted EBITDA: Growth
  • Capital expenditures: Less than $1.3 billion
  • Year-end leverage target (ex Lightpath):4.5x to 5.0x net debt / Adjusted EBITDA (L2QA basis)
  • Share repurchase: $1.7 billion

Additional Highlights and Announcements

Agreement to Sell 49.99% of Lightpath Fiber Enterprise Business

On July 28, 2020, Altice USA agreed to sell 49.99% of its Lightpath fiber enterprise business to Morgan Stanley Infrastructure Partners (MSIP) for an implied enterprise value of $3.2 billion. This represents a multiple of 14.6x FY 2019 Adjusted EBITDA and an Operating Free Cash Flow (Adjusted EBITDA less capex) multiple of 25.7x(4). Altice USA will receive total gross cash proceeds of approximately $2.3 billion from the sale and related financing activity (net cash proceeds of approximately $1.1 billion after tax and initial debt repayment as described below). Altice USA will retain a 50.01% interest in Lightpath and maintain control of the company.

The introduction of MSIP as a strategic investor will support ongoing and new growth initiatives at Lightpath, improve operational performance and provide strategic and financial flexibility, enabling Lightpath to focus on the distinct opportunities for value creation and long-term growth.

The transaction is currently expected to close in Q4 2020 following customary regulatory approvals. Upon closing, Lightpath will be financed independently outside of the CSC Holdings, LLC debt silo. A portion of the net proceeds after tax are expected to be used by Altice USA to repay debt such that the transaction is at least leverage-neutral to CSC Holdings, LLC.

(4)

These multiples are being provided to provide context for the purchase price for the stake being sold and are based on Adjusted EBITDA and Operating Free Cash Flow for Lightpath, which are non-GAAP measures, and which have been prepared on a pro forma basis to reflect Lightpath General and Administrative (G&A) expenses allocated in accordance with the agreement between the parties, as future G&A expenses at Lightpath are expected to be higher than historical allocations. As such, these non-GAAP measures cannot be reconciled to the nearest GAAP measure of Lightpath which are prepared on the historical basis of allocation.

Acquisition of Service Electric Cable T.V. of New Jersey, Inc

On July 14, 2020, Altice USA closed the previously announced acquisition of regional cable operator Service Electric Cable T.V. of New Jersey, Inc., adding approximately 30k unique customer relationships to its subscriber base. With this acquisition, Altice USA extends its footprint into neighboring communities in New Jersey to provide its high-quality broadband, video, mobile, and news offerings to thousands of additional homes and businesses.

Successful $1.7 Billion Refinancing

On June 2, 2020, Altice USA’s wholly-owned subsidiary CSC Holdings, LLC, priced new $1,100m of 10.5 year Guaranteed Notes at 4.125% – the lowest-ever coupon achieved by Altice USA – and new $625m of 10.5 year Senior Notes at 4.625%, to refinance existing indebtedness. Net proceeds, together with cash on the balance sheet, were used on July 15, 2020, to redeem the existing 5.375% Guaranteed Notes due 2023 and 7.750% Senior Notes due 2025 and pay fees, costs and expenses associated with these transactions.

Share Repurchases

For the three months ended June 30, 2020, Altice USA repurchased an aggregate of 25.7 million shares for a total purchase price of approximately $631 million, at an average price of $24.52. As of June 30, 2020, Altice USA had 579,790,385 combined Class A and Class B shares outstanding.

Balance Sheet Review

For the quarter ended June 30, 2020:

  • Net debt at the end of Q2 2020 was $22.593 billion on a reported basis(5), and $22.631 billion pro forma for the refinancing of our 5.375% Guaranteed notes due July 2023 and 7.75% Senior notes due July 2025. Net debt decreased $1 million from the end of the first quarter 2020, reflecting free cash flow generation in Q2, offsetting cash spent on share repurchases. This represents consolidated L2QA (last two quarters annualized) net leverage of 5.3x on a reported basis at the end of Q2 2020 (5.3x LTM). There are no bond maturities above $1.0 billion until 2025 (with no bond maturities in 2020) with 82% of debt at fixed rates on a pro forma basis. Pro forma for the July 15 redemptions, the company also had approximately $2.5 billion of liquidity at the end of Q2, consisting of an undrawn revolving credit facility and cash on balance sheet. Pro forma for recent refinancing activities, Altice USA’s pro forma weighted average cost of debt was reduced from 5.6% at the end of the first quarter to 5.4% and the weighted average life was increased to 6.5 years.

(5)

Net debt, defined as debt less cash, and excluding finance leases and other notes.

Altice USA Consolidated Operating Results

(In thousands, except per share data)

 

 

 

 

 

 

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

2020

 

 

2019

 

 

2020

 

 

2019

 

Revenue:

 

 

 

 

 

 

 

Broadband

$

920,363

 

 

 

$

806,250

 

 

 

$

1,805,892

 

 

 

$

1,581,823

 

 

Video

952,526

 

 

 

1,018,426

 

 

 

1,899,587

 

 

 

2,035,756

 

 

Telephony

117,322

 

 

 

150,232

 

 

 

242,352

 

 

 

304,696

 

 

Business services and wholesale

365,564

 

 

 

357,806

 

 

 

730,094

 

 

 

708,495

 

 

News and Advertising

96,631

 

 

 

114,450

 

 

 

202,171

 

 

 

209,188

 

 

Mobile

19,866

 

 

 

 

 

 

38,222

 

 

 

 

 

Other

2,707

 

 

 

3,917

 

 

 

6,917

 

 

 

7,690

 

 

Total revenue

2,474,979

 

 

 

2,451,081

 

 

 

4,925,235

 

 

 

4,847,648

 

 

Operating expenses:

 

 

 

 

 

 

 

Programming and other direct costs

860,875

 

 

 

818,994

 

 

 

1,725,389

 

 

 

1,631,979

 

 

Other operating expenses

542,637

 

 

 

569,459

 

 

 

1,124,946

 

 

 

1,133,891

 

 

Restructuring and other expense

40,966

 

 

 

11,465

 

 

 

48,260

 

 

 

26,709

 

 

Depreciation and amortization (including impairments)

521,794

 

 

 

568,620

 

 

 

1,069,363

 

 

 

1,130,048

 

 

Operating income

508,707

 

 

 

482,543

 

 

 

957,277

 

 

 

925,021

 

 

Other income (expense):

 

 

 

 

 

 

 

Interest expense, net

(350,874

)

 

 

(380,613

)

 

 

(714,426

)

 

 

(767,077

)

 

Gain (loss) on investments and sale of affiliate interests, net

197,597

 

 

 

103,146

 

 

 

(257,876

)

 

 

357,871

 

 

Gain (loss) on derivative contracts, net

(152,061

)

 

 

(49,624

)

 

 

287,800

 

 

 

(226,653

)

 

Loss on interest rate swap contracts

(33,735

)

 

 

(26,900

)

 

 

(88,567

)

 

 

(50,572

)

 

Loss on extinguishment of debt and write-off of deferred financing costs

 

 

 

(1,194

)

 

 

 

 

 

(159,096

)

 

Other income, net

669

 

 

 

212

 

 

 

1,592

 

 

 

292

 

 

Income before income taxes

170,303

 

 

 

127,570

 

 

 

185,800

 

 

 

79,786

 

 

Income tax expense

(58,826

)

 

 

(41,160

)

 

 

(75,861

)

 

 

(18,574

)

 

Net income

111,477

 

 

 

86,410

 

 

 

109,939

 

 

 

61,212

 

 

Net loss (income) attributable to noncontrolling interests

(213

)

 

 

(43

)

 

 

467

 

 

 

156

 

 

Net income attributable to Altice USA stockholders

$

111,264

 

 

 

$

86,367

 

 

 

$

110,406

 

 

 

$

61,368

 

 

Basic net income per share

$

0.19

 

 

 

$

0.13

 

 

 

$

0.18

 

 

 

$

0.09

 

 

Diluted net income per share

$

0.19

 

 

 

$

0.13

 

 

 

$

0.18

 

 

 

$

0.09

 

 

 

 

 

 

 

 

 

 

Basic weighted average common shares

587,587

 

 

 

668,031

 

 

 

604,500

 

 

 

681,703

 

 

Diluted weighted average common shares

589,466

 

 

 

668,648

 

 

 

606,597

 

 

 

682,014

 

 

Reconciliation of Non-GAAP Measures:

We define Adjusted EBITDA, which is a non-GAAP financial measure, as net income (loss) excluding income taxes, non-operating income or expenses, loss on extinguishment of debt and write-off of deferred financing costs, gain (loss) on interest rate swap contracts, gain (loss) on derivative contracts, gain (loss) on investments and sale of affiliate interests, interest expense, interest income, depreciation and amortization (including impairments), share-based compensation expense or benefit, restructuring expense or credits and transaction expenses.

We believe Adjusted EBITDA is an appropriate measure for evaluating the operating performance of the Company. Adjusted EBITDA and similar measures with similar titles are common performance measures used by investors, analysts and peers to compare performance in our industry. Internally, we use revenue and Adjusted EBITDA measures as important indicators of our business performance, and evaluate management’s effectiveness with specific reference to these indicators. We believe Adjusted EBITDA provides management and investors a useful measure for period-to-period comparisons of our core business and operating results by excluding items that are not comparable across reporting periods or that do not otherwise relate to the Company’s ongoing operating results. Adjusted EBITDA should be viewed as a supplement to and not a substitute for operating income (loss), net income (loss), and other measures of performance presented in accordance with GAAP. Since Adjusted EBITDA is not a measure of performance calculated in accordance with GAAP, this measure may not be comparable to similar measures with similar titles used by other companies.

We also use Operating Free Cash Flow (defined as Adjusted EBITDA less cash capital expenditures), and Free Cash Flow (defined as net cash flows from operating activities less cash capital expenditures) as indicators of the Company’s financial performance. We believe these measures are one of several benchmarks used by investors, analysts and peers for comparison of performance in the Company’s industry, although they may not be directly comparable to similar measures reported by other companies.

 

Three Months Ended June 30,

 

Six Months Ended June 30,

 

2020

 

2019

 

2020

 

2019

 

 

 

 

 

 

Net income

$

111,477

 

 

 

$

86,410

 

 

$

109,939

 

 

 

$

61,212

 

Income tax expense

58,826

 

 

 

41,160

 

 

 

75,861

 

 

 

18,574

 

Other income, net

(669

)

 

 

(212

)

 

 

(1,592

)

 

 

(292

)

Loss on interest rate swap contracts, net

33,735

 

 

 

26,900

 

 

 

88,567

 

 

 

50,572

 

Loss (gain) on derivative contracts, net

152,061

 

 

 

49,624

 

 

 

(287,800

)

 

 

226,653

 

Loss (gain) on investments and sales of affiliate interests, net

(197,597

)

 

 

(103,146

)

 

 

257,876

 

 

 

(357,871

)

Loss on extinguishment of debt and write-off of deferred financing costs

 

 

 

1,194

 

 

 

 

 

 

159,096

 

Interest expense, net

350,874

 

 

 

380,613

 

 

 

714,426

 

 

 

767,077

 

Depreciation and amortization (including impairments)

521,794

 

 

 

568,620

 

 

 

1,069,363

 

 

 

1,130,048

 

Restructuring and other expense

40,966

 

 

 

11,465

 

 

 

48,260

 

 

 

26,709

 

Share-based compensation

34,318

 

 

 

16,535

 

 

 

62,264

 

 

 

30,325

 

Adjusted EBITDA

$

1,105,785

 

 

 

$

1,079,163

 

 

$

2,137,164

 

 

 

$

2,112,103

 

Capital Expenditures (cash)

228,723

 

 

 

316,867

 

 

 

527,805

 

 

 

657,253

 

Operating Free Cash Flow

$

877,062

 

 

 

$

762,296

 

 

$

1,609,359

 

 

 

$

1,454,850

 

 

Net cash flows from operating activities

$

935,976

 

 

 

$

788,970

 

 

$

1,529,541

 

 

$

1,292,964

 

Capital Expenditures (cash)

228,723

 

 

 

 

316,867

 

 

527,805

 

 

657,253

 

Free Cash Flow

$

707,253

 

 

 

$

472,103

 

 

$

1,001,736

 

 

$

635,711

 

 

Customer Metrics(9)(10) (in thousands, except per customer amounts)

 

 

 

 

 

 

 

 

 

 

 

 

Q1-19

 

Q2-19

 

Q3-19

 

Q4-19

 

FY-19

 

Q1-20

Q2-20

Homes passed(6)

8,724.0

 

8,750.4

 

8,769.1

 

8,818.6

 

8,818.6

 

8,834.8

8,880.1

Residential

4,539.8

 

4,538.9

 

4,538.6

 

4,533.3

 

4,533.3

 

4,568.4

4,621.4

SMB

382.4

 

384.4

 

384.4

 

383.1

 

383.1

 

381.7

375.7

Total Unique Customer Relationships(7)

4,922.2

 

4,923.2

 

4,922.9

 

4,916.3

 

4,916.3

 

4,950.1

4,997.1

Residential Customers:

 

 

 

 

 

 

 

 

 

 

 

 

Broadband

4,152.3

 

4,165.4

 

4,180.3

 

4,187.3

 

4,187.3

 

4,237.4

4,307.8

Video

3,276.1

 

3,255.3

 

3,223.4

 

3,179.2

 

3,179.2

 

3,137.5

3,102.9

Telephony

2,510.1

 

2,485.8

 

2,446.6

 

2,398.8

 

2,398.8

 

2,359.8

2,337.1

Residential ARPU ($)(8)

143.33

 

145.02

 

143.63

 

142.65

 

143.98

 

143.39

144.38

(6)

Homes passed represents the estimated number of single residence homes, apartments and condominium units passed by the broadband network in areas serviceable without further extending the transmission lines. In addition, it includes commercial establishments that have connected to our broadband network. Broadband services were not available to approximately 30 homes passed and telephony services were not available to approximately 500 homes passed. Customer metrics as of June 30 and March 31, 2020 include approximately 18,700 and 17 customers, respectively, that have not been disconnected pursuant to the FCC Pledge that the Company made in response to the COVID-19 pandemic, however the metrics exclude approximately 17,800 and 9,300 new customers, respectively, with students in the household that are receiving broadband services for free until the end of the 2019-20 school year. See further details below.

(7)

Total Unique Customer Relationships represent the number of households/businesses that receive at least one of the Company’s fixed-line services. Customers represent each customer account (set up and segregated by customer name and address), weighted equally and counted as one customer, regardless of size, revenue generated, or number of boxes, units, or outlets. In calculating the number of customers, we count all customers other than inactive/disconnected customers. With the exception of free Altice Advantage customers, free accounts are included in the customer counts along with all active accounts, but they are limited to a prescribed group. Most of these accounts are also not entirely free, as they typically generate revenue through pay-per-view or other pay services and certain equipment fees. Free status is not granted to regular customers as a promotion. In counting bulk Residential customers, such as an apartment building, we count each subscribing family unit within the building as one customer, but do not count the master account for the entire building as a customer. We count a bulk commercial customer, such as a hotel, as one customer, and do not count individual room units at that hotel.

(8)

ARPU calculated by dividing the average monthly revenue for the respective quarter (fourth quarter for annual periods) derived from the sale of broadband, video and telephony services to Residential customers by the average number of total Residential customers for the same period.

(9)

Customer metrics do not include Altice Mobile customers.

(10)

Customer metrics for the 2020 periods include customers that have not been disconnected pursuant to the FCC Pledge that the Company made in response to the COVID-19 pandemic and customers that have not been disconnected pursuant to the New Jersey Executive Order No. 126 (“NJ Order”) enacted in April 2020 that protects New Jersey residents from disconnection of internet and voice services for non-payment. However, the metrics exclude new customers with students in the household that are receiving broadband services for free until the end of the 2019-20 school year (“Altice Advantage”). As of June 30, 2020, an aggregate of approximately 54,800 Residential customers (24,900 Pledge, 29,900 NJ Order) with past-due account balances requested protection pursuant to the FCC Pledge or are protected pursuant to the NJ Order. The following table provides details of these COVID-19 related offers and programs:

Contacts

Investor Relations
Nick Brown: +1 917 589 9983 / nick.brown@alticeusa.com
Cathy Yao: +1 347 668 8001 / cathy.yao@alticeusa.com

Communications
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